HeRA is a modern Home Massage Booking Management System built with React, Vite, and Tailwind CSS. Designed for appointment-based service providers, call centers, and wellness operations, HeRA helps manage customers, bookings, therapists, services, payments, reports, and daily operations from a centralized dashboard. The application includes role-based access control for Super Admin, Manager, Receptionist, and Therapist roles, with role-specific views and permissions. Key functional capabilities include: • Call-to-Book Workflow: Customer lookup by phone number with quick booking creation and pre-filled customer information.• Role-Based Access Control: Separate access and views for Super Admin, Manager, Receptionist, and Therapist roles.• Operations Dashboard: Overview of customers, bookings, repeat rate, revenue, schedules, and recent activity.• Customer CRM: Customer directory, booking history, profile information, service preferences, and spending information.• Booking & Dispatch Management: Booking status tracking, schedule management, therapist availability, and payment status.• Therapist & Staff Management: Therapist availability, service area assignment, completed jobs, schedules, and performance information.• Service Catalog: Manage services, pricing, duration, categories, and active/inactive status.• Invoicing & Payments: Invoice generation, transaction tracking, payment methods, and payment status management.• Reports & Analytics: Revenue, booking, therapist, and operational reports with export/print functionality.• Local Data Persistence: Browser-based LocalStorage persistence for the application's demo/workspace data.