Key Platform Highlights

• Complete SaaS Multi-Tenancy: Create customized subscription packages (Free, Basic, Pro, Enterprise) with monthly or annual billing. Set limits on menu dishes, orders, staff accounts, tables, and private couriers.
• Dual AI Auto Menu Writer & Upsell Engine: Built-in AI copywriting powered by OpenAI GPT-4o, Google Gemini, and Groq. Generates gourmet dish descriptions, smart cross-sell pairings, and automatic multi-language menu translations with one click.
• Visual Landing Page CMS & Theme Customizer: Reorder homepage sections, edit content blocks, manage navigation menus, and switch between 3 modern storefront themes without touching code.
• Customer Live Delivery Map Tracking: Real-time GPS driver location on an interactive map, dynamic status progression (Confirmed, In Kitchen, Out for Delivery, Delivered), and live ETA countdown.
• Multi-Channel Automated Notifications: Configurable notification templates with dynamic merge tags for transactional Email (SMTP/SES), Twilio SMS, and WhatsApp Business API.
• Contactless QR Code Dine-In: Dynamic table QR codes let guests browse digital menus, customize orders, and submit requests directly to the kitchen without waiting for waitstaff.
• Interactive Waiter Floor Matrix POS: Visual table map showing live table statuses (Available, Occupied, Billing). Waiters take orders tableside, add running tab items, and settle checks effortlessly.
• Digital Kitchen Display System (KDS): Paperless kitchen order monitor for chefs featuring audible new-order chimes, color-coded cook timers, and instant preparation status bumping.
• Dual Delivery Dispatch System: Flexible logistics supporting both private restaurant-employed delivery drivers and platform-wide shared couriers.
• Centralized Financial Ledger & Payouts: Track Gross Marketplace Volume, net commission revenues, vendor payout requests, and export audit-ready CSV ledgers.
• Thermal Receipt & Order Printing: Native browser-based printing pre-formatted for standard 80mm and 58mm POS thermal printers.
• Custom Domain Connection: High-tier subscription vendors can connect their own custom domains (e.g., orders.yourbrand.com) with automatic DNS verification.
• 18 Integrated Payment Gateways: Global cards, local wallets, bank transfers, and 7 automated cryptocurrencies.
• 3 Pre-Built Modern Themes: Midnight Emerald, Midnight Violet, and Editorial Light ready to deploy instantly.

Operational Dashboards & Management Hubs

Every role in your marketplace has a dedicated, distraction-free workspace designed for speed, clarity, and complete operational control:

Super Admin Platform Admin Dashboard & Master Console Platform-wide analytics, SaaS revenue tracking, subscription plans, and marketplace controls. Financial Accounting Transactions & Financial Reports Detailed order transactions, marketplace commissions, vendor balances, and payout settlements. Restaurant Owner Vendor Dashboard & Operations Manage menus, incoming orders, sales analytics, customer reviews, and branch operating settings.

Public Marketplace Customer Discovery Directory Search and filter restaurants by cuisine style, location distance, delivery time, and customer ratings.

Dining Room POS Waiter Floor Matrix POS Visual table floor map showing occupancy, tableside ordering, ticket kitchen firing, and check settlement.

Paperless Kitchen Kitchen Display System (KDS) Paperless chef monitor featuring real-time tickets, audible alerts, color-coded cook timers, and stock toggles.

Dual AI Auto Menu Writer & Smart Upselling

FeastFlow includes an integrated AI food copywriting and marketing engine that empowers restaurant vendors to write professional, appetizing dish descriptions in seconds directly from their menu editor:

• Multi-Engine AI Support: Configure OpenAI (GPT-4o, GPT-4o-mini), Google Gemini (Gemini 1.5 Flash/Pro), or Groq (Llama 3 / Mixtral for ultra-fast response times) directly from the Super Admin panel.
• One-Click Gourmet Description Generator: Vendors simply enter a dish name and select their cuisine style (e.g. Italian, Mexican, Asian, Artisan Burger). The AI writes mouth-watering, descriptive copy highlighting ingredients, textures, and flavors that encourage customers to add items to their cart.
• Intelligent Dish Upselling: Suggests smart complementary pairings (appetizers, specialty sides, drinks, or desserts) to increase average order values (AOV).
• AI Multi-Language Menu Translation: Automatically translates dish titles and culinary descriptions across 6 languages in a single click, helping restaurants serve diverse customer bases.
• Monetizable SaaS Feature: Super Admins can gate the AI Menu Writer to premium subscription plans, creating a powerful incentive for restaurants to upgrade their memberships.

Mobile-First Progressive Web App (PWA)

Every interface across FeastFlow is built mobile-first and operates as a responsive Progressive Web App (PWA). Customers, waitstaff, and drivers enjoy a native app feel directly in modern web browsers without requiring app store downloads:

Customer Mobile Order Menu & Checkout Flow

Table QR Dine-In Contactless Digital Menu

Live Delivery Map Tracking Real-Time Courier GPS

Waiter Mobile Matrix Handheld Tableside POS

Driver Fleet Hub Mobile Shift & Earnings

Driver Job Assignment Turn-by-Turn Delivery

3 Pre-Built Modern Storefront Themes

FeastFlow includes 3 distinctive storefront themes out of the box, each designed for specific culinary brand styles and completely customizable with unique colors and typography:

Modern Dark Midnight Emerald Vibrant emerald accents against dark backdrops. Ideal for burger bars, casual dining, and trendy spots.

Luxury Dark Midnight Violet Royal violet and warm gold details. Tailored for fine dining, upscale bistros, lounges, and sushi bars.

Clean Editorial Editorial Light High-contrast editorial layout with crisp daylight typography. Designed for bakeries, cafes, and brunch.

Detailed Role-by-Role Features

1. Customer Features

• Marketplace Exploration: Search restaurants by cuisine category, location, rating, and delivery speed.
• Live Delivery Map Tracking: Watch your courier navigate to your delivery address in real time with live map location updates, arrival time estimates, and courier contact details.
• Contactless QR Table Ordering: Scan a table QR code to browse the digital menu, customize items, and order directly.
• Multiple Fulfillment Options: Choose between Doorstep Delivery and Storefront Pickup at checkout.
• Item Customization & Add-ons: Select portion sizes, spice levels, preparation options, and optional toppings.
• Real-Time Order Tracking: Visual status steps from order placement through cooking, dispatch, and final delivery.
• Promotions & Voucher Coupons: Apply discount coupon codes, BOGO (Buy One Get One) specials, and meal combos.
• Verified Ratings & Reviews: Verified customers can rate restaurants and dishes with star ratings and reviews.
• Address Book & Re-Ordering: Save home, work, and secondary delivery addresses; re-order meals with 1 click.

2. Vendor & Restaurant Owner Features

• Storefront Branding: Upload logos, banners, opening hours, delivery radius, and cuisine categories.
• Dual AI Auto Menu Writer: Generate appetizing dish descriptions and upsell suggestions with one click (OpenAI, Gemini, Groq).
• AI Multi-Language Translation: Translate menu items and descriptions across 6 languages automatically.
• Theme Customization: Select between Midnight Emerald, Midnight Violet, and Editorial Light with custom brand colors.
• Custom Domain Connection: Connect custom subdomains or unique domains with automated DNS checking.
• Visual Menu Builder: Create categories, items, photo galleries, price variations, and optional add-on modifiers.
• Direct Payment Gateway Integration: Connect vendor Stripe, PayPal, or Razorpay accounts to receive earnings directly.
• Dining Area & Table Manager: Set up dining sections (Main Dining, Patio, Rooftop), manage tables, and export printable QR codes.
• Thermal Receipt Printing: One-click printing formatted for 80mm standard and 58mm compact POS thermal printers.
• Promotions Engine: Schedule promotional coupons, BOGO specials, and food combo bundles.
• Staff Accounts: Create specialized logins for floor waiters and kitchen staff with tailored permissions.
• Automated Notifications: Connect Twilio SMS or Meta WhatsApp for automatic order status updates.
• Financial Management: Monitor total revenue, platform commission deductions, and submit payout withdrawal requests.

3. Waiter Station (Table Floor Matrix POS)

• Visual Floor Plan: View real-time table status (Available, Occupied, Billing) on an interactive floor map.
• Tableside Mobile Ordering: Take customer orders on phones or tablets directly at the dining table.
• Kitchen Fire System: Send ordered items directly to the Kitchen Display System in real time.
• Running Table Tabs: Add items, modifiers, or drinks to active table checks throughout service.
• Fast Bill Settlement: Close checks via Cash, Card, or Online Payment and reset table availability immediately.

4. Kitchen Display System (KDS)

• Live Ticket Queue: Incoming dine-in, delivery, and pickup orders appear automatically in real time.
• Audible Notifications: Distinct sound alerts notify kitchen staff when new tickets arrive.
• Color-Coded Cook Timers: Timers change color as orders approach target prep times to prioritize tickets.
• Quick Order Bumping: Tap tickets to advance status from Queued to Cooking and Ready for Service.
• Ingredient Stock Toggle: Mark items out of stock instantly from the KDS screen to prevent overselling.

5. Delivery Driver & Dispatch Fleet

• Dual Dispatch Model: Supports both private restaurant-employed couriers and platform-wide shared drivers.
• Live GPS Location Broadcast: Couriers transmit live location coordinates during delivery runs, giving customers and admins full visibility on the live map.
• Public Driver Application: Couriers apply online, submit vehicle details, and upload driving licenses.
• Admin Verification: Admins review driver credentials and approve accounts before dispatch assignment.
• Mobile Driver Interface: Clean mobile interface to toggle online status, accept delivery jobs, and view routes.
• Turn-by-Turn Delivery Details: View customer delivery addresses, phone numbers, and drop-off instructions.
• Delivery History & Earnings: Track completed deliveries, earned delivery fees, and customer ratings.

6. Super Admin SaaS Platform Engine & Website Customizer

The Super Admin control center gives marketplace owners complete oversight over multi-tenant operations, monetizable SaaS tiers, platform logistics, website branding, and global settings:

SaaS Subscriptions & Tenant Entitlements

• Tiered Subscription Plans: Create custom monthly, annual, or lifetime recurring billing plans with trial periods and automated renewal grace periods.
• Granular Feature & Quota Gating: Set exact limits per subscription plan for food items, monthly orders, staff accounts (waiters & kitchen), dining tables, private driver fleets, custom domain access, and AI Auto Menu Writer credits.
• Subscription Lifecycle Governance: Monitor active, expiring, expired, and canceled restaurant plans with manual plan upgrade and duration extension controls.
• Custom Domain Management: Review and verify custom domains connected by restaurant tenants (e.g. orders.restaurant.com) with automated CNAME and DNS verification.
• Platform Commission Control: Configure flexible marketplace commission rates globally or set tailored commission percentages per individual restaurant.

Visual CMS & Website Customization

• Visual Widget Hub: Reorder, enable, or hide landing page sections (Hero, Featured Restaurants, How It Works, Features, Pricing Tables, Testimonials, Mobile App Banner, FAQ, and Call-to-Action) without touching code.
• 3 Turnkey Themes: Instantly switch the global public marketplace between Midnight Emerald (Dark Luxury), Midnight Violet (Modern Cyber-Dining), and Editorial Light (Clean Daytime Editorial).
• Live Content & Banner Editor: Update hero headlines, sub-copy, promotional badges, promotional banners, and action buttons in real time.
• Frontend Navigation Builder: Create, edit, and reorder header navigation items and footer links with internal system routes or custom external URLs.
• Centralized Media Library: Manage all public assets in one place, including platform brand logos, hero graphics, favicons, promotional graphics, and mobile app download store badges.
• Site-Wide & Page-Level SEO Suite: Configure meta titles, meta descriptions, focus keywords, OpenGraph (OG) social share images, Twitter Card previews, and canonical links for every core system page.

Multi-Engine AI Control Center

• Provider Independence: Switch between OpenAI (GPT-4o, GPT-4o-mini), Google Gemini (Gemini 1.5 Flash / Pro), and Groq (Llama 3 / Mixtral for ultra-fast generation) directly from the admin panel.
• Central AI Credentials & Parameters: Manage platform API keys, model temperature, token limits, and system prompt guidelines in one secure dashboard.
• Monetized SaaS Gating: Restrict AI Menu Writer access to premium vendor subscription plans to drive marketplace revenue.
• AI System Translation: Use AI to automatically translate missing interface language strings into multiple languages with one click.

Financial Operations, Ledger & Payouts

• Comprehensive Financial Overview: Track Gross Marketplace Volume, Net Platform Commissions Earned, Total Vendor Balances, and Pending Payouts in real time.
• Centralized Transaction Ledger: Filter all platform transactions by date ranges, transaction types (orders, subscriptions, withdrawals), status, and specific restaurants.
• Vendor Withdrawal Management: Configure supported payout methods (Bank Wire, PayPal, Stripe Connect, Crypto, etc.), set minimum withdrawal thresholds, and approve or reject payout requests with audit notes.
• One-Click CSV Ledger Export: Export filtered financial transaction ledgers to CSV for streamlined accounting, bookkeeping, and tax compliance.

Multi-Channel Notifications (Email, SMS & WhatsApp)

• Notification Template Engine: Customize automated notification templates for order placement, order status updates, kitchen bumps, driver assignment, payment receipts, and password resets with dynamic merge tags ({customer_name}, {order_id}, {order_total}, etc.).
• Multi-Channel Dispatch: Connect transactional Email (SMTP, Mailgun, Amazon SES), SMS gateways (Twilio, etc.), and Meta WhatsApp Business API for instant customer and vendor alerts.
• Global Email Branding: Upload custom email header logos, brand color accents, footer copyright details, and social media links.
• Integrated Notification Testing: Built-in test buttons to send instant test emails, test WhatsApp messages, and test SMS dispatches directly from the admin interface.

Driver Fleet Recruitment & Dispatch Oversight

• Public Courier Applications: Review new delivery drivers who apply via the public "Drive With Us" onboarding page.
• Document & License Verification: Inspect driver vehicle details and download/verify uploaded driver's license documentation before approving accounts.
• Fleet Dispatch Supervision: Monitor active couriers, toggle driver availability, oversee order assignments, and review courier delivery fee history.

Platform Governance, Security & Operations

• Restaurant Verification & Moderation: Review new vendor registrations, verify restaurants, spotlight top vendors on the homepage, or suspend non-compliant accounts.
• Built-in Support Helpdesk: Centralized ticketing system to manage support requests between restaurant owners and administrators, featuring ticket priorities (Low, Medium, High, Urgent), threaded replies, and file attachments.
• Customer & Lead Inquiries CRM: Centralized inbox for public contact messages submitted through the website with in-app response dispatch.
• Role-Based Two-Factor Authentication (2FA): Enforce optional or mandatory 2FA security policies by user role (Super Admin, Restaurant Owners, Waiters, Kitchen, Drivers).
• Email Verification & Security Controls: Configurable OTP expiration timers, resend cooldown periods, and mandatory email verification enforcement.
• Multi-Currency & Global Exchange Rates: Add unlimited world currencies, customize currency symbols, symbol placement (prefix/suffix), decimal formats, and update live conversion rates.
• In-Browser Language Manager: Add unlimited languages, edit translation keys visually in the browser, and switch between Left-to-Right (LTR) and Right-to-Left (RTL) reading directions.
• Cron Job Scheduler & Diagnostics: Integrated Cron monitor, system health diagnostics, and Web Cron execution runner for standard shared hosting environments.

18 Integrated Payment Gateways

FeastFlow comes pre-integrated with 18 international, regional, and cryptocurrency payment methods:

• Global Cards & Wallets: Stripe (Credit/Debit Cards, Apple Pay, Google Pay), PayPal, Mollie (iDEAL, Bancontact, SEPA).
• Asia & Regional: Razorpay (UPI, NetBanking, Cards), Cashfree, Paytm, Alipay, UnionPay.
• Africa: Paystack (Cards, Mobile Money, Bank Transfer), Flutterwave (Cards, Mobile Money, USSD).
• Cryptocurrencies (7 Supported): Coinbase Commerce, NOWPayments, CoinPayments, Cryptomus, Blockchain.com, BTCPay Server, CoinOS.
• Offline & Direct: Cash on Delivery (COD), Pay at Table (Waiter POS), Pay on Pickup, Manual Bank Transfer with receipt upload.

Server Requirements

FeastFlow runs smoothly on standard shared hosting (cPanel), VPS, and cloud environments (DigitalOcean, AWS, Linode, Hetzner):

• PHP Version: PHP 8.3+
• Framework: Laravel 13.x
• Database: MySQL 8.0+ or MariaDB 10.4+
• Web Server: Apache (with mod_rewrite enabled) or Nginx
• Required PHP Extensions: BCMath, Ctype, cURL, DOM, Fileinfo, JSON, Mbstring, OpenSSL, PDO, Tokenizer, XML, GD

What is Included in the Download?

• Full Source Code: Complete Laravel 13 application with clean architecture and uncompiled assets.
• Clean SQL Installation Database: Ready-to-import database schema with default system configuration.
• 3 Complete Storefront Themes: Midnight Emerald, Midnight Violet, and Editorial Light ready for use.
• Interactive Web Installer: Quick browser-based wizard for one-click setup and database migration.
• Detailed Documentation: Step-by-step installation guide covering server setup, cron jobs, and configuration.
• Free Lifetime Updates: Access to all future bug fixes, feature enhancements, and version releases.

Support & Inquiries

Have questions before purchasing? Need assistance with installation or configuration? Feel free to contact us through the Envato item support tab or via email at info@newwavesprojects.com and support@newwavesprojects.com. We are committed to providing prompt and helpful assistance.