Features list

• Support and chat features
  • Slack chat full synchronization – Send and receive user messages directly from Slack.
  • Work immediately – Immediate installation and usage by just insert the shortcode.
  • Rich messages – Dialogflow bot rich messages sending.
  • Bot – Integrate a multilangual bot powered by API.AI.
  • Email notifications – Notify users and agents by email when a reply is received.
  • Tickets system – Fast, powerful and user friendly tickets system.
  • 100% responsive – Fully esponsive for smartphones and tables.
  • Agents and users – Add and edit users and agents on the admin side.
  • Multilingual – Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
• Support desk only features
  • Indipendent users system – Dedicated and indipendent users system disconnected from WordPress users.
  • Login and registration forms – Custom registration form with four optianal fields. User can login with username or email.
  • Scroll box – Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
  • Layouts – You can choose if show the profile image or not on both registration and conversation.
• Chat only features
  • Unified administration – Manage both support and the chat conversations and tickets in one place.
  • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
  • Sounds – Play a sound when the user receive a new message.
  • Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
  • Welcome message – Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
  • Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
• Other features
  • Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
  • Regular updates Like for all our products we guarantee constant updates and bugs fix.
  • Developers API Simple to use but powerful api are available for Javascript and PHP.
  • Colors Change the chat colors.
  • Images Change chat icon.